Refunds & Returns Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Returns

We will accept the return of any item from us in its original condition within 20 days of shipment. A full refund, less shipping and handling, will be promptly issued. All returns must be accompanied by a copy of this receipt or the turn label below. If you do decide to return your item(s) below, please send the package back by either UPS, USPS insured, or any other method that provides insurance and tracking. You should retain the insurance and shipping receipt showing when and how you sent it until the credit appears on your charge card.

Return Address

Dinosaur Detector
Returns
9334 Collingwood Rd
Knoxville, TN 37922

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.